Care Campaign for the Vulnerable
CCFTV understands that most health and social care providers are subject to inspection by the Care Quality Commission (CQC), which uses a framework of inspection relative to the Care Standards Act 2000.
Inspection personnel are usually based in the geographical locality in which a provider operates. As a result, inspectors should not have to travel too far to attend a care home, thus facilitating both announced and unannounced inspections at any time of day.
However, with the best will in the world, an inspection is but a ‘snapshot’. It is likely inspection personnel will be on site for around 12-15 hours across two consecutive inspection days. Over a year, it is unlikely any provider will experience more than 36 hours of inspection unless in special measures or if rated ‘inadequate’.
In such circumstances, inspectors may spend much more time at a given site. Thirty-six hours is simply not enough.
Very few care providers actually use surveillance systems as most say they see them as a ‘last resort’
CCFTV is sadly privy to many, very concerning situations brought to us happening in care homes and have ‘good’ CQC ratings in prior reports.
Some of the issues were cultural in nature and were simply invisible on the day of CQC inspection.
CCFTV therefore continues to strength our call for providers and the regulator to accept the need for greater transparency by the introduction of mandatory cameras in all UK care homes.