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19 - 20 March 2025

NEC Birmingham

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Speakers for Dementia, Care & Nursing Home & Home Care Expo Virtual

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Phillipa Doyle - Hempsons

Speaker

Fundamental Standards of Care: Enhance the lives of the people you support and impress CQC too?

Philippa has practiced almost exclusively in the health and social care sector for nearly 20 years. In the social care sector, Philippa has provided advice and support to varied providers ranging from care home groups challenging local authority fee setting processes to the successful resistance of a safeguarding and fraud investigation into alleged mis-use of client monies. She also led a successful challenge to the Care Quality Commission on behalf of an independent living social care provider to the conduct of an inspector and the quality of the report itself, which resulted in a re-inspection by the CQC and a re-grading from “inadequate” to “good” for the provider and regularly advises on challenges from threatened prosecutions by CQC, complaints and Factual Accuracy Challenges. She has provided extensive Registered Manager training to aide compliance with the Fundamental Standards. Philippa also advises on GDPR and Data Protection Philippa earned an MA in Healthcare Ethics from Leeds University in 2008 inspired by the inter-relationship between private and NHS health care.

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