Gemma is a seasoned and highly respected thought leader and expert for employee engagement and culture change. Her passion lies in creating environments where individuals are not only inspired but also find happiness, support, and empowerment to reach their full potential. Her impressive track record is marked by the transformation of staff behaviors, morale, and engagement, all aligned with the core values of the organisation. Her transformative journey has resulted in tangible outcomes, including enhanced patient experiences and outcomes, as well as consistently improved staff morale and engagement scores across all facets of the large organisation she works with. Recognised by NHS England, NHS Improvement and NHS Employers as a key note speaker showcasing the improvement pathways to obtain best practice in all areas of employee engagement and working with care providers daily to improve staff retention and morale.