UK Care Week FAQs

Registration & General Information

How can I register?

You can pre-register for 2025 here.

Tickets

My ticket has not arrived yet, can I still attend?

After registering you will receive a confirmation email, the subject line will be 'Your registration confirmation for UK Care Week'. We have posted out tickets, these can arrive from 1-2 weeks out from the event.

If your ticket has not arrived please don't worry you can arrive to the event and get your visitor badge printed at our registration desk, we have a team onsite to help.

Is UK Care Week free to attend?

Yes, it is free to attend.

What hall is the live event in?

UK Care Week is in hall 20.

When does the show open?

The opening times for the show are as follows:

Wednesday 19th March 9:30 - 16:30

Thursday 20th March 9:30 - 16:00

What other shows can I go into with my ticket?

Your ticket gives you access to all of the features at UK Care Week, Naidex and Neuro Convention

Exhibitors

Who will be exhibiting?

Click here to view the exhibitor list for UK Care Week.

Can my company exhibit?

If you are interested in exhibiting at UK Care Week, please email sales@ukcareweek.com or enquire here.

Seminars & Show Features

What sessions are on this year?

The agenda has not yet gone live for UK Care Week 2024, stay tuned!

Is there a show guide?

Our 2024 show guide is not yet live. Please note there will be some print copies available onsite.

How many seminars are there?

There are approximately 100 seminars across the two days.

Are seminars free to attend?

Yes, seminars are free of charge to attend.

Are seminars ticketed?

No, you will receive tickets on the door which grant access to all seminars however they run on a first come first serve basis so make sure you get there in plenty of time.

How long do seminars last?

Seminars last 30 minutes.

Can I turn up on the day for the CQC Inspection Hub?

You will need to pre-book your CQC Inspector Hub appointment here. If slots are full please don't worry, the CQC will make sure your question is answered. Pop to their stand throughout the show and meet their inspection team.

Can I turn up on the day for the Virtual Dementia Tour?

Yes! Make sure you head to their stand upon your arrival at the event and sign up for one of the many slots running throughout the day. Slots will fill up so make sure you arrive early!

Getting There & the NEC

How do I get there?

The NEC is just 10 minutes by train from the centre of Birmingham and easily accessible by car. Find out more on our dedicated travel page.

Where can I park?

There are enough parking spaces at the NEC for all visitors. You can pre book parking here.

What catering facilities are there at the NEC?

There is a wide range of catering facilities at the NEC. Please see here for a full list of places to eat.

Is the venue accessible?

As a world class exhibition venue, the NEC is accessible. For more information visit the NEC Accessibility page

What else is there to do in the local area?

After visiting UK Care Week why not spend some time in Birmingham? Take some time out to experience and explore Birmingham's city life and culture.

CPD

Keep note of the sessions you attend. After the event, we will be notifying the CPD service of attendance. You will then receive an email from CPD to finalise the process. Please note that you will need to register for UK Care Week with an individual email address if you are applying for CPD.

For any questions about CPD please email: marketing@ukcareweek.com.

Visa Policy

We cannot issue letters of invitation to visitors for visa purposes. Once you have registered for the event via the event website you will receive a confirmation email which should be sufficient for visa applications.

COVID-19

An update on the NEC'S venue protect ventilation policy.

We’ll be altering the ventilation settings across all venues.

Our venues fully comply with government legislation on managing the risk of COVID-19 to keep everyone’s experience safe.

We will continue to implement our enhanced venue sanitisation, with all communal areas cleaned frequently, alongside high contact surfaces throughout event days.

Given the expected increase in outside temperatures our ventilation systems will be optimised to provide increased air recirculation which will provide comfortable conditions for all event spaces while reducing our carbon footprint through reduced utility consumption. We’ll continue to monitor all changes to COVID regulations and update our setup where appropriate.

Human interaction is what we do but we understand that convenience is key and that many people will still want to minimise unnecessary contact. We have taken advantage of tech solutions to provide contactless options. So, to minimise contact points when in our venue, visitors can pre-pay parking online, use our cashless options for payment at all food and drink outlets and even pre-order food via an app.

Further information can be found on the NEC website - https://www.thenec.co.uk/venue-protect/